Overview — What is Robinhood® Sign in?
Robinhood® Sign in is the gateway to your Robinhood® account where you can trade stocks, ETFs, options, and crypto, view your portfolio, and access Robinhood® Exchange features. Always use the official login page at robinhood.com/login or the official mobile app to keep your account secure.
How to sign in safely
To sign in: go to the official Robinhood® Sign in page or open the Robinhood® app, enter your email/username and password, then complete any two-factor authentication prompts. Prefer biometric unlock (Face ID / Touch ID) on personal devices for convenience and security.
Troubleshooting common sign-in issues
Robinhood® Login not working
If the login page fails to load or you receive errors: clear your browser cache, update the app, try a private/incognito window, or attempt login from another device or network. Disable browser extensions (especially privacy blockers) that may interfere with the site.
Unable to login to Robinhood®
If credentials are rejected, confirm you’re using the correct email/username and password. Use the “Forgot password” link on the sign-in page to reset your password by email. If password resets fail, proceed to account recovery steps below.
Error connecting your Robinhood® account or app not working
Network issues, outdated app versions, or server-side outages can cause connection errors. Check official status updates via Robinhood® Help Center and try updating or reinstalling the app. For mobile app problems, ensure your OS is supported and that background restrictions aren’t blocking network access.
Account recovery & 2FA reset
Account recovery: If you lose access to your email, phone, or can’t complete 2FA, visit the Robinhood® Help Center to submit a support request. Be prepared to verify your identity with government ID and any account details (recent transactions, funding sources).
2FA reset: If you cannot use your authenticator app or phone for two-factor authentication, follow the official recovery flow or contact support for a 2FA reset. Never share your 2FA codes, password, or account recovery details with anyone claiming to be support outside official channels.
Common errors and what they mean
- Verification pending / Can’t verify wallet: Robinhood® Crypto verification may require ID checks; upload clear documents and wait for processing.
- Error decline: Transaction declines can result from compliance checks, insufficient funds, or limits. Review the transaction details and your account status.
- Unable to connect bank / transfer issues: Re-link the funding source securely via the app and verify micro-deposits when requested.
Where to get official help
For step-by-step guides, status updates, and to submit support tickets, use the Robinhood® Help Center: robinhood.com/us/en/support. Avoid following instructions from unofficial sources or links received via email or SMS unless you can verify they belong to Robinhood®.
Frequently asked questions
- 1. What do I do if I forget my Robinhood® password?
- Click “Forgot password” on the sign-in page and follow the emailed reset link. If you don’t receive the email, check spam and verify your email address with support.
- 2. How long does account recovery take?
- Recovery timing varies — simple password resets are often instant; identity verification or lost-email recoveries can take several days depending on document verification.
- 3. How do I reset two-factor authentication?
- Use your backup codes or follow the official 2FA recovery process via the Robinhood® Help Center to request a reset. You’ll likely need ID verification.
- 4. Why does Robinhood® say my transaction was declined?
- Declines can be due to insufficient balance, regulatory checks, verification issues, or temporary holds. Review the transaction and contact support if uncertain.
- 5. Is Robinhood® Sign in safe to use on public Wi-Fi?
- Public Wi-Fi can be risky. Use a trusted network or a secure VPN, and enable biometrics or 2FA on your account for additional protection.
- 6. Where can I contact Robinhood® support?
- Start at the official Help Center: robinhood.com/us/en/support. Use in-app support for account-specific requests.